Privacy Policy

1. Interpretation & Definitions

Interpretation

Words whose initial letters are capitalized have meanings defined below. These definitions apply whether the terms appear in singular or plural form.

Definitions

2. Data We Collect

Personal Data

While using Our Service, We may ask You to provide personally identifiable information, including:

• Email address
• First name and last name
• Phone number
• Delivery address, city, state, ZIP / postal code
• Profile photo (via Google account)

Usage Data

Usage Data is collected automatically when using the Service and may include Your device's IP address, device type, unique device ID, mobile operating system, pages visited, time and date of visit, and other diagnostic data.

Location Data

With Your prior permission, We collect location information to determine your delivery area and provide location-based features. You can enable or disable location access at any time through Your device settings.

3. Google Sign-In

Your use of Google Sign-In is also governed byGoogle's Privacy Policy. We only request the minimum necessary permissions to create and manage your account.

4. Push Notifications

To send notifications, We collect and store Your device's push token (a unique identifier assigned to your device). This token is stored on our servers and used solely for sending You relevant notifications.

You can disable push notifications at any time through Your device's notification settings. Disabling notifications will not affect Your ability to use the app.

5. Payment Information

Payment is made entirely in cash at the time of delivery. This means Your financial information is never at risk through our platform.

6. How We Use Your Data

The Company may use Personal Data for the following purposes:

• To provide and maintain the Service, including monitoring usage.
• To manage Your Account and registration as a user of the Service.
• To process and deliver orders placed through the Application.
• To contact You via push notifications, SMS, or email regarding order updates and offers.
• To determine delivery area using Your location data.
• To manage Your requests and customer support queries.
• To improve the Service through usage analysis and trend identification.
• For business operations such as analytics and promotional campaigns.

7. Sharing Your Data

We may share Your Personal Data in the following situations:

• With Service Providers: Third-party companies who help us operate our Service (e.g., Firebase/Google for authentication and notifications).
• For Legal Requirements: If required by law or valid public authority requests.
• Business Transfers: In connection with a merger, acquisition, or sale of Company assets.
• With Your Consent: For any other purpose with Your explicit consent.

We do not sell Your Personal Data to third parties.

8. Data Retention

We retain Your Personal Data only as long as necessary for the purposes set out in this Privacy Policy and to comply with legal obligations.

• Account Information: Retained for the duration of your account plus up to 24 months after closure.
• Order History: Retained for up to 24 months for dispute resolution and service quality.
• Usage Data: Retained for up to 24 months for analytics and security monitoring.
• Push Tokens: Retained while your account is active; deleted upon account deletion.

When retention periods expire, We securely delete or anonymize Your Personal Data.

9. Transfer of Your Data

Your information may be transferred to and maintained on computers located outside of Your state or country where data protection laws may differ. Our backend servers and Firebase infrastructure may process data in locations outside India.

We take all steps reasonably necessary to ensure Your data is treated securely and in accordance with this Privacy Policy.

10. Delete Your Personal Data

You have the right to request deletion of Your Personal Data. You can:

• Delete Your account from within the App (Profile → Delete Account)
• Contact Us directly at the number below to request data deletion

Please note that We may need to retain certain information when required by law or for legitimate business purposes.

11. Security of Your Data

The security of Your Personal Data is important to Us. We use commercially reasonable means to protect Your data, including secure HTTPS transmission and Firebase's security infrastructure. However, no method of transmission over the Internet or electronic storage is 100% secure, and We cannot guarantee absolute security.

12. Children's Privacy

Our Service does not address anyone under the age of 16. We do not knowingly collect personally identifiable information from anyone under 16. If You are a parent or guardian and believe Your child has provided Us with Personal Data, please contact Us immediately and We will take steps to remove that information from Our servers.

13. Links to Other Websites

Our Service may contain links to third-party websites (e.g., WhatsApp for customer support). We have no control over and assume no responsibility for the content or privacy practices of any third-party sites. We strongly advise You to review the Privacy Policy of every site You visit.

14. Changes to This Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any significant changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

You are advised to review this Privacy Policy periodically. Changes are effective when posted on this page.

15. Contact Us